What We Actually Track

Let's be honest. Most cookie policies read like legal documents written by robots. Here's what actually happens when you visit our site.

We use different types of tracking technologies depending on what you're doing on our platform. Some are necessary just to keep things running smoothly. Others help us figure out which features people actually use versus which ones need work.

How Long We Keep This Information

Different cookies stick around for different amounts of time. Some disappear the moment you close your browser. Others hang out for months or even a year.

Managing Your Cookie Preferences

You're not stuck with our default settings. Every modern browser gives you control over cookies. The process varies slightly depending on which browser you use.

Browser-Specific Instructions

Third-Party Tracking

We work with a handful of external services that set their own cookies. These include our analytics provider and the payment processor for subscription management.

Each of these services has their own privacy policy. We've vetted them to make sure they're not doing anything sketchy with your data, but you should know they operate independently from us.

• Analytics Platform: Tracks page views, session duration, and navigation patterns. Helps us understand which features get used and which documentation needs improvement.
• Support Chat Widget: If you use our live chat feature, it sets cookies to maintain your conversation history and preferences for faster support.
• Payment Processing: When you manage your subscription, the payment gateway uses secure cookies to handle transaction data safely.

Why This Matters for Mobile App Development

Since we work with app developers and IT teams, you probably care about technical implementation. Our tracking setup is designed with developer workflows in mind.

For example, when you're coordinating app updates across multiple platforms, we track which deployment sequences you use most. This data shapes how we prioritize new features. If everyone's manually triggering iOS updates but automating Android, that tells us something useful.

We also monitor error rates on different pages. If support ticket submissions are failing more often on mobile devices, we need to know about it quickly. Cookies help us identify these patterns without compromising your specific project details.

Changes to This Policy

We update this policy occasionally when we add new features or change how tracking works. The "Last Updated" date at the top tells you when we last made changes.

Major changes get announced through email to active users. Minor clarifications or technical updates usually just appear here without fanfare. We're not trying to sneak anything past you.

Your Rights and Control

Beyond browser settings, you have several options for managing your data with us directly.

• Access Your Data: Request a copy of what information we've collected about your account and browsing patterns on our platform.
• Delete Your Data: Ask us to remove your account data and associated tracking information. Takes about 30 days to process completely.
• Opt Out of Marketing: Stop receiving promotional emails while keeping your account active. Your support and update notification preferences stay unchanged.
• Limit Analytics: Request that your usage data not be included in aggregate analytics. Your experience won't change, but we won't use your patterns to inform feature development.

These requests go through our standard support channel. Response time is usually within three business days, though data deletion takes longer due to backup systems.