We keep your mobile apps working the way they should

Most businesses build an app and then struggle with what comes next. We handle the ongoing support, updates, and maintenance so your app stays reliable for your users.

See how we help

Support that actually responds when things break

Here's what happens after most companies launch their app: something breaks at 2 AM. A user reports a crash on a device model you've never tested. An OS update changes how permissions work.

We've been doing this since 2019, based right here in Rayong. When your app has issues, you get someone who picks up the phone and knows your codebase. Not a ticket system that promises a response in three business days.

Our clients usually come to us after trying to handle support internally or working with developers who disappeared after launch. They stick with us because we treat their app maintenance like it matters to real people using it every day.

Mobile app support and maintenance workspace

What we handle so you don't have to

The stuff that keeps apps running but nobody wants to think about until something goes wrong

Bug fixes that don't wait

When users report crashes or features stop working, we dig into the logs and fix it. Most fixes go out within 48 hours because nobody should have to wait a week for a broken app.

OS compatibility updates

Apple and Google release new OS versions every year. We test your app against beta releases and update it before your users start complaining about compatibility issues.

Performance monitoring

We watch your app's crash rates, load times, and API response speeds. If something starts degrading, we catch it before it affects most of your users.

Why we started focusing on app maintenance

Back in 2019, I was freelancing as a mobile developer. Clients would hire me to build their app, launch it, and then... nothing. They'd assume it would just keep working.

Six months later, they'd call in a panic. The app stopped working after an iOS update. Users were leaving bad reviews. Their internal team had no idea how to fix it.

That's when I realized there's this gap between building an app and keeping it alive. So we built a business around filling that gap. Now we work with about 30 businesses across Thailand, handling everything that happens after launch day.

It's not glamorous work. But when a hotel's booking app stays online during peak season, or a delivery service doesn't lose orders because of a server change, that matters more than any fancy new feature.

What clients say about working with us

"Our previous developer built our restaurant ordering app then moved to Singapore. When iOS 18 came out, the app completely broke. SyncNetworkPortal had it fixed and updated within two days. They've been handling our updates ever since."

Siriporn Wattanakul Owner, Thai Fusion Kitchen

"We were spending hours every month dealing with app store rejections and user complaints. Now we just forward everything to SyncNetworkPortal and they handle it. It's worth it just for the peace of mind."

Kanya Suwan Operations Manager, EasyCar Rental